Winter Wellness Check - to keep your power flowing... Do some proactive safety checks now to keep your family warm and cosy this winter Maintain your service line Did you know that you own and are responsible for the electrical service lines and structures within the boundary of your property? In a fault situation, if the condition of your service Ine is poor, Counties Energy may be unable to restore power to your premises for safety reasons until you carry out maintenance Electrical lines or cables that leave our network at your property boundary or enter a right of way, and supply electricity to buildings or pumps, are owned by you and are commonly referred to as service lines. This is often only a few meters of line, but in rural areas this can be several hundred metres of conductor and poles. Service lines require maintenance to ensure safe and reliable power to your premises an 45 Frayed or sogging Ines break easily especially in high If your service line hos leaning poles, low hanging lines, crooked cross arms or shows signs of damage, make urgent contact with an approved electrical contractor to provide remedial work Visit countelsenergy.co.nz/providers for a list of approved contractors. Look for signs of rotten wood on crossos, check whether your poles ane rotting of the 01. Customer property boundary Counties Energy Net Countes Energy Network pole Point of Connection Customers (privin Customerings (pole Keep trees away from powerlines- they couse anything from fickering too total outage In the dark? If the power goes out, stay up to date on our Outage Hub app.countiesenergy.co.nz Check the point where the service line enter your house is the line old repaired or troyed? Counties Energy Keep trees clear Trees and vegetation contribute to a significant number of power outages each year. What does this mean to you? As a landowner you are responsible for ensuring vegetation and trees do not encroach on overhead or underground electrical lines. Think twice before planting to ensure tree roots or tree branches will be well clear of lines when the tree grows Stay safe-use a professional to trim trees within 4m of power lines Only approved vegetation contractors should be used to maintain safe clearances. Attempting to cut or trim trees yourself near power lines could result in damage, injury or even death. Under the Electricity (Hozords from Trees) Regulations 2000 trees must be kept at a minimum distance from power lines and electrical equipment to prevent disruption to power supply. For a list of Counties Energy's opproved vegetation contractors go to countiesenergy trees. How close is too close? Tree clearances are dependent on the voltage of the overhead lines. There are two zones: Growth Limit Zone A The space around the power Ine (measured in metres) where trees must not enoch even in windy or stormy conditions. Notice Zone One metre beyond the Growth Limit Zone. If your trees are encroaching on the Growth Limit Zone of that line, you will be issued a cut or trim notion. You must respond and take the action required by the cut or trim notice or face a fine in excess of $10,000. Overhead line 110KV 33KV 22kV 19V 400V/230V Growth limit zone (012) 4m 25m 2m 16m 0.5m Notice zone (NZ) 5m 3.5m 3m 0800 100 202 countiesenergy.co.nz facebook.com/countiesenergy Your trees are your responsibility. Trimming or selling trees around power lines could result in electrocution or serious injury from electric shock-use on approved arborist. Always treat lines as live, and if a tree or object touches o sine coll 0800 100 202 immediately Help us keep your power on If you observe trees across our network which are close to power ines, tell us on countiesenergy.co.nz/trees so together we con maintain a reliable power supply 1.5m Out power before you cut trees-book in your free safety disconnection now and keep our power supply flowing Coll 0800 100 202 or visit countiesenergy.co.nz/trees for more information. Counties Energy Energy Reimagined Winter Wellness Check - to keep your power flowing ... Do some proactive safety checks now to keep your family warm and cosy this winter Maintain your service line Did you know that you own and are responsible for the electrical service lines and structures within the boundary of your property ? In a fault situation , if the condition of your service Ine is poor , Counties Energy may be unable to restore power to your premises for safety reasons until you carry out maintenance Electrical lines or cables that leave our network at your property boundary or enter a right of way , and supply electricity to buildings or pumps , are owned by you and are commonly referred to as service lines . This is often only a few meters of line , but in rural areas this can be several hundred metres of conductor and poles . Service lines require maintenance to ensure safe and reliable power to your premises an 45 Frayed or sogging Ines break easily especially in high If your service line hos leaning poles , low hanging lines , crooked cross arms or shows signs of damage , make urgent contact with an approved electrical contractor to provide remedial work Visit countelsenergy.co.nz/providers for a list of approved contractors . Look for signs of rotten wood on crossos , check whether your poles ane rotting of the 01 . Customer property boundary Counties Energy Net Countes Energy Network pole Point of Connection Customers ( privin Customerings ( pole Keep trees away from powerlines they couse anything from fickering too total outage In the dark ? If the power goes out , stay up to date on our Outage Hub app.countiesenergy.co.nz Check the point where the service line enter your house is the line old repaired or troyed ? Counties Energy Keep trees clear Trees and vegetation contribute to a significant number of power outages each year . What does this mean to you ? As a landowner you are responsible for ensuring vegetation and trees do not encroach on overhead or underground electrical lines . Think twice before planting to ensure tree roots or tree branches will be well clear of lines when the tree grows Stay safe - use a professional to trim trees within 4m of power lines Only approved vegetation contractors should be used to maintain safe clearances . Attempting to cut or trim trees yourself near power lines could result in damage , injury or even death . Under the Electricity ( Hozords from Trees ) Regulations 2000 trees must be kept at a minimum distance from power lines and electrical equipment to prevent disruption to power supply . For a list of Counties Energy's opproved vegetation contractors go to countiesenergy trees . How close is too close ? Tree clearances are dependent on the voltage of the overhead lines . There are two zones : Growth Limit Zone A The space around the power Ine ( measured in metres ) where trees must not enoch even in windy or stormy conditions . Notice Zone One metre beyond the Growth Limit Zone . If your trees are encroaching on the Growth Limit Zone of that line , you will be issued a cut or trim notion . You must respond and take the action required by the cut or trim notice or face a fine in excess of $ 10,000 . Overhead line 110KV 33KV 22kV 19V 400V / 230V Growth limit zone ( 012 ) 4m 25m 2m 16m 0.5m Notice zone ( NZ ) 5m 3.5m 3m 0800 100 202 countiesenergy.co.nz facebook.com/countiesenergy Your trees are your responsibility . Trimming or selling trees around power lines could result in electrocution or serious injury from electric shock - use on approved arborist . Always treat lines as live , and if a tree or object touches o sine coll 0800 100 202 immediately Help us keep your power on If you observe trees across our network which are close to power ines , tell us on countiesenergy.co.nz/trees so together we con maintain a reliable power supply 1.5m Out power before you cut trees - book in your free safety disconnection now and keep our power supply flowing Coll 0800 100 202 or visit countiesenergy.co.nz/trees for more information . Counties Energy Energy Reimagined